Support Center

Professional | Innovative | Timely | Conscientious

Welcome to the BATA LED Support Center! Here, we are dedicated to assisting you with any inquiries and providing unmatched support for our top-notch LED grow lights. At BATA LED, excellence is our ethos. Our expert team is at the forefront, offering stellar product development and design services. Whether you need guidance selecting the perfect LED grow light, have questions about installation, or require assistance with your existing setup, the BATA LED Support Center is here to ensure your experience is seamless and satisfactory. Trust BATA LED for unparalleled support every step of the way.

FREQUENTLY ASKED QUESTIONS

PRODUCT & HARDWARE

Where can I find additional product info and advice ?

If you can’t find what you need on the product page, go through our resources area for product brochures, specification sheets, installation instructions, videos, general resources, and more.

Do the lights come with hanging wires and power cord included ?

Yes.

What type of plug is offered on your units ?

Please refer to the following document.

How long do LEDs last ?

Mostly Quality Osram LEDs and Samsung LEDs are used by BATA LED. Unlike many other LED grow light manufacturers, we support customizing different brands of LEDs according to customer needs. All of our LEDs have a rated life of over 50,000 hours (more like 80,000 hours.) This is about equivalent to 12 to 15 years of typical growth cycles.

How many diodes do your fixtures have?

Please contact us for accurate data!

Where is the ballast ?

Traditional lighting fixtures use a remote ballast, but LED lights do not. Self-contained drivers are used to power BATA LED devices. It’s as simple as that. Are fans used in BATA LED products?
No, fans are not included in BATA LED products. By having enough airflow in the surroundings, these goods are passively cooled. This invention enables a product experience that is both quiet and very efficient.

Do BATA LED control systems work with all BATA LED fixtures?

Control systems are available in most produc series. It also supports customization according to customer needs.
Please contact us for details.

Why do BATA LED products not have a lens over the diodes?

For improved light intensity, Mostly BATA LED products are built without a lens over their diodes. BATA LED products are IP65 Wet Rated and approved for usage in wet environments, and they are protected against water sprayed from a nozzle.

GENERAL QUESTIONS

What are the advantages of LED grow lights over other types of lights?

Because these were the only systems that supplied a high enough level of light, indoor horticulture embraced HPS (high-pressure sodium) and MH (metal halide) HID (high-intensity discharge) type lights a long time ago. Even though HID lights were designed for outside street lighting, they performed admirably when utilized for indoor cultivation. HID lights, on the other hand, have a few disadvantages. For starters, they are inefficient at transmitting PAR (photosynthetically active radiation) and hence waste the majority of their energy as heat rather than usable light for plants. This leads to high energy expenses as well as the necessity for fans and ducting to help cool the lights.

Are LEDs more expensive to use than other grow lights?

An electronic light source converts electrons into photons. Lights for human vision measure output with lumens (measured in lux or footcandles). Lights for photobiological reactions measure output with photosynthetic photon flux (PPF). PPF tells us how much PAR a light source emits. Where PPF measures the total PAR output of a lighting system, PPFD measures how much of that light is delivered to a canopy.

BATA’s lights are effective for vegetative growth, but they are insufficient for blooming and emit a lot of heat. Traditional grow lights are unable to give the particular light wavelengths that plants want. To generate high-intensity light for indoor horticulture, LEDs are far more efficient and produce far less heat. There is no need for additional cooling as a result of this. Furthermore, LED technology allows for the selection of only the light frequencies that are best absorbed by the plants throughout each growth phase. This decreases energy waste even further and boosts overall growing performance. LED grow lights from BATA LED can save you up to 50% on your energy bills.

How much light do plants need?

For optimal photosynthesis and plant growth, each plant species (and occasionally even cultivars within the same species) has its own DLI (daily light integral) need. Plants are classified as low, medium, high, or very high light species, so making sure you’re giving them the proper amount of light is critical for plant health, productivity, and year-round consistency.
To produce a high-quality, high-yielding crop, most plants require an average of 12-30 mols of light per day. Supplemental illumination is critical for commercial growers, especially from November to February, when naturally occurring outdoor DLI values are typically between 5 and 15 mol/day.
Please visit our detailed crop cultivation guides for more information on specific crop light requirements.

How many lights should I use for my space?

A variety of factors influence the number of lights, light intensities, and recommended layouts. Send us an email or fill out a light plan request form if you want a professional light plan done for you for free.

How high should I hang the BATA LED fixtures?

Several things influence the height of the hang. Fill out a light plan request form for your place for additional details.

How can I protect my lights?

With your lights, use a surge-protected power strip or a voltage regulator. Connecting too many devices to the same power socket is not a good idea. When using your light, make sure there isn’t too much moisture in your grow environment, as this can cause water droplets to collect in the lights. The lights are electrical devices that should not be exposed to very moisture. Check with your BATA LED sales team for more information. Go to the Contact page.

My luminaire doesn’t work, What should I do?

If your lights aren’t lighting up in one of our double-ended luminaires, first double-check that they’re installed correctly, including the correct lamp type and orientation. Also, make sure the lamp holders are completely closed.
Check the following for LED luminaires:
Is the voltage listed on the product label correct?
Is the luminaire powered up?
Is it commanded to be ON if it is controllable?

Move your problematic luminaire to a better area (check power) and see whether the problem persists.

If your luminaire continues to malfunction, please provide us a brief description of the problem(s) you’re having using the form on the Contact Us page, and a member of our technical support team will contact you to resolve the problem.

Do I need to cool BATA LED lights with a fan or air conditioning?

BATA LED grow lights should not require any additional cooling in most small setups. Depending on the room architecture and the number of units running in a compact space, some kind of venting or exhaust may be required in larger commercial systems to keep the growing room temperature within an acceptable range.

ORDERS & SHIPPING

Where is it made?

Every product from BATA LED is designed and assembled in China.

Does BATA LED sell directly to customers, or do you have brick-and-mortar stores?

All fixtures are manufactured, sold, and shipped directly to the customer by BATA LED. To learn more about our fixtures, make an order, or check on the progress of an order, send us an email.

Where can I purchase your products?

For commercial projects, please contact us. We have a dedicated sales service team to provide you with 1-to-1 service.

Do you sell wholesale?

BATA LED is currently set up to sell directly to end users as well as wholesale, both to resellers and through our worldwide network of approved distributors. Please contact us if you are a retailer interested in carrying our items in your store.

How do I know which products are in stock?

Check with the BATA LED sales team for more information. Go to the Contact page.

Does BATA LED ship internationally?

We ship internationally regularly. Please contact the BATA LED sales team to get an estimate for shipping costs and details about lead times to your country.

How do you ship?

BATA products are shipped by express, sea, and land transportation. Check with the BATA LED sales team for more information. Go to the Contact page.

How long does shipping take for international orders?

Canadian FedEx orders arrive in one week and include a customs brokerage fee that is paid directly to FedEx at the time of delivery. Canadian orders will about take 1-2 weeks to arrive by USPS (United States Postal Service) and will be sent to your local post office for final delivery to your location (no additional customs brokerage charge with USPS).

FedEx normally takes 4-10 days to deliver international orders, and FedEx will deliver to your address. International orders sent via USPS (Express Mail Service of the United States Postal Service) often take 1-2 weeks to arrive. USPS will send your package via EMS to your local post office for final delivery to your address. International orders may be subject to customs duties, which are paid to your local authority.

For more details, please contact the BATA LED sales team.

Why is the delivery time so long?

Our products are made from order. We only keep a small spare/sales stock of selected items.

Do you offer discreet packaging?

Yes. All orders are shipped in plain brown boxes with minimal markings. BATA LED sends the delivery label, which is highly subtle. For all overseas orders, the packages are customs-friendly.

How long is the warranty?

All of our items come with a 5-year limited guarantee. For additional information, please contact us.

LED SPECTRA & TECHNICAL ISSUES

What is PAR ?

Plants are photoautotrophs, meaning they produce food molecules from carbon dioxide and water utilizing a narrow band of light between 400nm and 700nm as a source of energy. Photosynthesis is the name for this process (the most important chemical process on Earth). Photosynthetically Active Radiation (PAR) is a small band of light between 400nm and 700nm that is the only form of light that allows photosynthesis to occur. Outside of this range, light is not photosynthetically active and will not produce more biomass for those looking for a higher yield.

What is PPF ?

Electrons are converted into photons by an electronic light source. Lumens are used to measure the output of lights for human eyesight (measured in lux or footcandles). Photosynthetic photon flux is measured by lights for photobiological processes (PPF). PPF indicates the amount of PAR emitted by a light source. PPF measures how much of a lighting system’s total PAR output is supplied to a canopy, whereas PPFD measures how much of that light is delivered to a canopy.

What is PPFD?

The quantity of PAR that arrives at the plant, or the number of photosynthetically active photons that fall on a particular surface per second, is measured by the photosynthetic photon flux density (PPFD).
Micromoles per square meter per second (mol/m2/s) are measured on the canopy.
PPFD is measured with readily accessible portable PAR meters.
Because light from one fixture will spill over into the adjacent regions, the grower should take an average measurement of not only the area below the light but the entire area when determining the required quantity of PPFD.
The distance over the canopy should also be considered while calculating this statistic.
A manufacturer can manipulate the metrics in a variety of ways. For instance, one method is to raise or reduce the brightness. A quality software program and Illumination Engineering Society (IES) files are used to create the final calculations on which you should make your selection. When a grow light is installed in an integrating sphere, IES files are created. To guarantee accuracy, all testing should be done by an independent third-party testing laboratory that is certified. One technique is to increase or decrease the brightness. The final calculations on which you should base your decision are created using a high-quality software application and files from the Illumination Engineering Society (IES). IES files are produced when a grow lamp is put in an integrating sphere. All testing should be done by a qualified independent third-party testing facility to ensure accuracy.

What is grow light efficiency and how is it calculated?

The efficiency of a grow lamp may be estimated simply by dividing the PPF by the watts. In bigger enterprises, where inefficiencies may be quite costly, this becomes an essential statistic. Although PPF does not indicate how much of the measured light reaches the plants, it is an essential parameter for determining how effective a lighting system is in producing PAR. This formula is PPF/watts, where mol/J stands for micromoles per Joule of energy. For example, The PPF of 1589 is divided by the 649 watts or a factor of 2.45 mol/J.

How do you measure light for plants ?

Plants can detect wavelengths of light outside of the PAR spectral range, including ultraviolet and infrared wavelengths, in addition to the PAR spectral range.
For plants, we use the term Photosynthetic Photon Flux, or PPF, to describe the amount of PAR produced per second by a light source. The unit of measurement is micromoles per second (mol/s).
The Photosynthetic Photon Flux Density (PPFD), which represents the quantity of light (intensity) needed for photosynthesis (PAR) that arrives at the plant, is a more relevant measurement.
The photons delivered to one square meter per second (mol/m2/s) are measured in micromoles of photons in the PAR range.DLI units are identical to PPFD units, except they cover a complete day (mol/m2/day). DLI will fluctuate throughout the year depending on your location. A DLI of 12-30 mol/day is required by most plants. More information about specific DLI maps for your region can be found here.
NOTE: DO NOT USE A FOOT CANDLE/LUX SENSOR WHEN MEASURING LIGHT IN A GROWNHOUSE (which follows the sensitivity curve of the human eye and gives inaccurate information when comparing light sources with a different spectrum). Instead, utilize a good quantum sensor (PAR-sensor), which is intended to follow the sensitivity curve of plants and count photons between 400 and 700 nm per mol.

What is an IP Rating?

An IP rating, which stands for Ingress Protection rating, is a standard that defines the degrees of protection provided against the intrusion of solid objects (including body parts like hands and fingers), dust, accidental contact, and water in electrical enclosures. The standard aims to provide users with more detailed information such as waterproofing.

The IP rating is typically represented by the letters “IP” followed by two numbers. For example, IP67 or IP68.

The first digit indicates the level of protection that the enclosure provides against access to hazardous parts (e.g., electrical conductors, moving parts) and the ingress of solid foreign objects ranging from 0 (no protection) to 6 (dust tight).
The second digit indicates the level of protection that the enclosure provides against harmful ingress of water, with protection levels ranging from 0 (no protection) to 8 (protection against continuous immersion in water under specified conditions).
For example, an IP67 enclosure is protected against dust and can be immersed in water up to 1 meter in depth for 30 minutes, whereas an IP68-rated device would generally signify that it can be submerged deeper than 1 meter, and the exact conditions are specified by the manufacturer.

What is the best combination of light spectra to use for optimum growth?

The precise light spectrum that each plant requires is still a mystery. To put it another way, there is minimal consensus on illumination methods for different phases of plant growth. What we do know is that blue light is associated with the vegging stage of a plant’s life cycle, whereas red light is associated with the blooming stage. Although the exact ratio of spectral hues is debatable, and it’s unclear how much heredity plays a role, science is trending toward a balanced strategy of reds, blues, and greens while taking the crop and region into account. In the end, we’re attempting to imitate the sun, and there’s still a lot we don’t know.

LED technology is gaining traction among today’s professional growers due to its ability to accurately adjust the spectrum to the plant. Older, less efficient technologies like High-Pressure Sodium, Metal Halide, and Ceramic Metal Halide bulbs, on the other hand, lack this adaptability.

Which light spectrum comes with which lamp?

Each light series comes with a varied collection of available spectra since our luminaires are created to fit into the growth purposes of spectra. Every product’s page contains information on the accessible spectra.
The type of luminaire you use depends on the physical space you’re working with (greenhouse, growth chamber, etc.), and the spectrum you use relies on what you’re growing and at what stage you’re at.
We’ll recommend the best luminaire and spectrum based on location and what you’re growing. Our knowledge is based on substantial in-house and outsourced research, and our spectra are appropriate for the majority of plants bred around the world.

Does the spectrum depend on the type of plant I grow?

Yes. Once you’ve told us what you want to grow, one of our engineers and experts will recommend the best spectrum for your needs.

What does full spectrum light mean?

Plants have been acclimated to full-spectrum light for billions of years because it closely resembles natural sunshine. Plants grow when they are exposed to the quality and intensity of light to which they are used.

Why is a full spectrum light important?

Every plant on the planet has over 5 million years of DNA that is based on full-spectrum sunlight. Our grow light mimics the sun’s spectrum and operates at a low enough intensity to be environmentally friendly. From propagation to flowering, it’s designed to successfully boost the photosynthetic process for optimal plant performance.

Is spectrum or light intensity more important?

Because each plant species has over 5 million years of DNA, the crop and seed region must be taken into account when determining how much light intensity is required. There’s also the Law of Diminishing Returns to consider. To put it another way, the increased light intensity will be disproportionate to the increased electricity expenses and the amount of radiant heat that would eventually affect the HVAC system. As a result, as the light intensity increases, the production of particular plants will increase, but at a disproportionate cost.
To max out the flowering of a cannabis plant at 100 percent, for example, you would need to increase the intensity (wattage) to 12001500 PPFD, practically doubling the light intensity for a mere 15 percent gain over 800 PPFD. So, just because a manufacturer claims a grow light has the highest PPFD doesn’t imply it’s the best.
To make matters even more complicated, when an LED-printed circuit board is mounted on an aluminum substrate, it can either direct heat toward or away from the plant. The cultivator’s task is to figure out which grow light manufacturer will supply the best light spectrum and intensity to maximize revenues.

Why is Blue Light important to growing?

Blue light (430nm–450nm) is most commonly seen in nature around midday when the sun is directly vertical or very close to it. This spectrum is essential for a plant’s terpene biosynthesis throughout the vegetative stage of life. Stretching must be reduced in a commercial grow facility because every cubic foot must be productive. Stretching is a plant’s way of ensuring that it gets enough light or nutrients.
Furthermore, the thermal management design of BATA LED will ensure that the plant is not subjected to severe heat stress at this early point of its life. Plants have evolved over millions of years to use the sun’s spectrum for vegetative growth. The red-blue light mix varies depending on the strain and species.

The photosynthetic rate is increased by these spectrums, resulting in higher yields. Increased quantities of blue light are also thought to trigger flowering, according to research. In contrast to plants cultivated without blue light, research shows that blue light inhibits stem elongation, resulting in shorter, more compact stems with thicker, denser leaves. By increasing the amount of blue in the spectrum, we can increase the return on investment. Based on widespread botanist advice to utilize a balanced full-spectrum light source that includes significant amounts of blue light, our single spectrum was designed for the whole life cycle of a plant.

What is the difference between broad spectrum and red/blue LEDs? Which should I use?

In general, white light or “full spectrum” LEDs are utilized for solitary sources, and indoor applications that lack natural sunshine, whereas red/blue LEDs are used for greenhouse applications that augment natural (full spectrum) light from the sun. This, however, will be determined by your application, and engaging with our sales staff and engineers can assist you in determining which option is ideal for you.

Should I worry about Ultraviolet Light (UV)?

Although studies show that Ultraviolet Light (10nm400nm) can be harmful in high levels, lesser amounts appear to contribute to taste and fragrance. While the UVB spectrum does not affect plant growth, research shows that it can boost THC concentration in Cannabis. We urge our growers to add it and regulate it with a separate dimmer.

I've heard that LEDs are great for the vegetative phase but can I flower with LEDs?

The proper degree of PAR (photosynthetically active radiation) light for the sort of plant you’re growing is essential for a healthy bloom and good yield. PAR light is often measured in micromoles per square meter per second (moles/m2/s). The sun delivers roughly 2,000 moles/m2/s on a sunny day in California around noon. For good flowering, different plants require varied quantities of light. Lettuce and potatoes, for example, can grow in as little as a few hundred moles/m2/s. Light intensity of 1,000 moles/m2/s or greater is required for red peppers and tomatoes. Too much light isn’t always beneficial: plants can only absorb a certain amount of light before it is reflected.

The “light saturation point” is the maximum level that varies from plant to plant. To ensure effective flowering, your plants’ leaves must be exposed to PAR light levels that are near their light saturation point.

LED lights that are well-designed concentrate their emitted light in the deep blue and deep red parts of the light spectrum, where plants absorb the most light. As a result, when compared to HID lights, LEDs allow you to generate good bloom with a lower PAR light value. The PAR value required for bloom can be 40-50 percent lower than that of HID-type lights if the LEDs deliver light in the proper sections of the spectrum(deep blue 430-460nm and deep red 650-670nm) where absorption is at its highest.

PRODUCT DOCUMENTATION

DZZ Series

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DCZ Series

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FFT Series

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FYT Series

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FSZ Series

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VCJ Series

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YPB Series

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DWB Series

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QBB Series

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TFDG Series

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TSDG Series

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TTDG Series

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TMDG Series

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IZJ Series

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SYM Series

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T8 LED Tube Series

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UFO Series

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Looking To Connect With Our Customer Support Team?

If you have questions about order status, cultivating with our LED lighting solutions, or if you need to file a warranty claim, contact our support team below.